๐ŸŒ„ Cancellation Policy โ€“ Hill Station Hotels (1st April to 15th June Season)

To provide clarity and transparency, the following cancellation rules apply during the summer season:

โŒ Within 24 hours of check-in: No refund will be issued.

โš ๏ธ Between 48 to 24 hours of check-in: 50% refund will be granted.

โœ… Before 48 hours of check-in: 75% refund will be processed.

๐Ÿ“Œ Please note:

An 18% GST will be deducted from the cancellation charges.

A 2% transaction fee applies to all cancellations.

Dormitory bookings are non-refundable.

These rules are also applicable to hotels located in Kanyakumari and Courtallam during the season period.

๐Ÿจ General Hotel Booking Rules

To ensure a fair and smooth experience for all guests, the following terms apply:

๐Ÿ”„ Preponement/Postponement is allowed only once and must be requested at least 48 hours prior to check-in. It is subject to room availability.

โŒ Once a booking has been postponed or preponed once, no further changes or cancellations will be permitted.

๐Ÿงพ CGST and SGST will be applicable as per government regulations on hotel stays.

๐Ÿ’ฐ Room rates may change without prior notice.

๐ŸŒ Guests who booked online can cancel or modify their bookings by logging into the Tamil Nadu Tourism Hotels website.

๐Ÿ’ณ Refunds for online cancellations will be processed to the original payment method (debit/credit card).

๐Ÿฝ๏ธ All hotels under Tamil Nadu Tourism offer in-house catering services for guest convenience.

๐ŸšŒ Tour Package Cancellation Policy

Planning a trip with us? Please read our tour cancellation rules:

โŒ One-Day Tirupati Tour:
No cancellation, postponement, or preponement is allowed within 48 hours of tour start time.

โŒ Other Tours:
No cancellation is allowed within 24 hours of the tour.

โœ… Cancellations made before 48 hours:

Between 48 to 24 hours: 50% cancellation fee.

Before 48 hours: 25% cancellation fee.

๐Ÿ“Œ Additional Information:

A 2% transaction charge applies to all cancellations.

An 18% GST will be deducted on the cancellation charges.

Refunds for online bookings will be credited back to the card account used for payment.

Missed coaches or cancellations after departure are non-refundable.

One-time preponement/postponement is allowed only before 24 hours, subject to availability.

๐Ÿ™ Special Conditions โ€“ Tirupati Tours

๐ŸŽซ No discounts or concessions are applicable for Tirupati Tours or rail-cum-road tour combinations.

๐ŸšŒ Tours will be conducted only if a minimum of 10 seats are booked.

๐Ÿ’ต All discounts or concessions, where applicable, will be provided only after the tour completion.

๐Ÿ”„ Tour schedules and tariffs are subject to change without prior notice.

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